FAQ–Door and window industry

Are you a manufacturer?

Yes,we are a professional manufacturer which have more than 15 years experience in this industry.

What’s the guarantee ?

1).Our guarantee for 12 months.
2).24 hour’s technical support by email or phone
3).English manual and video tutorial
4).We will provide the consumable parts at agency price
6).free technical support.

How long is the delivery time ?

For standard machines, it would be 3-15 days;
For non-standard machines and customized machines according to clients specific requirements, it would be 15 to 30 days.

I want to buy machines for aluminum/upvc window door, what suggestion can you give?

1) How many square meters of window and door will be planned to produce in one day?
2) What’s the section of your profile?
3) Which kind of window door will be produced ?

This is the first time I use this kind of machine, is it easy to operate?

1) there are English manual or guide video that teach you how to use the machine.
2) If you need ,our engineer will do the installation and training service when the machine arrival.customer will be responsible for air ticket and local accommodations (food,stay room,etc).
3) We supply 365*7*24 online service.Any question ,please contact us directly.

What accessories do you offer?

1.We will send you standard accessories with the machine.
2.We will send you free accessories for change.
3.We will provide the consumable parts at an agency price.


Post time: Aug-08-2022